How to add store pickup and delivery attributes to Google My Business page
Hi everyone and thank you very much for joining me. So we are going to talk about how to add curbside pickup and delivery to your Google my business listing.
Read moreHi everyone and thank you very much for joining me. So we are going to talk about how to add curbside pickup and delivery to your Google my business listing.
Read moreLike Twitter, Instagram doesn’t have a star rating system. But that doesn’t mean you can’t look like a star. Customers judge your social presence even if they don’t interact with your business at all. Customers research the businesses they want to buy from.
For a small business to succeed on any social media platform it needs to do four basic things. First, look great, or ‘Be a Star’. Second, Advertise. Next, Serve your customers with your messaging. Finally, engage your customers. Let’s review what each of these phases looks like on Twitter.
Read moreWhat does the BASE (Be a Star, Advertise, Serve, Engage) strategy in action look like on a Facebook page?
Social media platforms exist so people can interact and engage with other people.
Customer service happens online. Is it so shocking? Everything else happens online. When you think of social media I want you to think of customer service. Customer service is potentially the most important aspect of social media management.