How to add store pickup and delivery attributes to Google My Business page
Hi everyone and thank you very much for joining me. So we are going to talk about how to add curbside pickup and delivery to your Google my business listing.
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What to post on Instagram – Small Business
Like Twitter, Instagram doesn’t have a star rating system. But that doesn’t mean you can’t look like a star. Customers judge your social presence even if they don’t interact with your business at all. Customers research the businesses they want to buy from.
What to post on Twitter for Small Business
For a small business to succeed on any social media platform it needs to do four basic things. First, look great, or ‘Be a Star’. Second, Advertise. Next, Serve your customers with your messaging. Finally, engage your customers. Let’s review what each of these phases looks like on Twitter.
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Basic Retail Content Strategies for Facebook
What does the BASE (Be a Star, Advertise, Serve, Engage) strategy in action look like on a Facebook page?
Social Media is for engaging with your customers
Social media platforms exist so people can interact and engage with other people.
Social Media is for Customer Service
Customer service happens on social media, whether you realize it or not
Customer service happens online. Is it so shocking? Everything else happens online. When you think of social media I want you to think of customer service. Customer service is potentially the most important aspect of social media management.