Pinterest is a social media platform that is often compared to digital scrapbooking.Read more
Video Transcript on what the products issues detected on means
Hi, thanks for joining me here today. So you just received an email and it said you have a products issues detected on your website. Well, what the heck does that mean?Read more
People use Google to find the products they want to buy. If I want to buy pet food I search “pet food near me.” When I want to buy a new power tool I search “power tools near me.” If I want to buy a trampoline I search “where to buy a trampoline near me.”Read more
How to add store pickup and delivery attributes to Google My Business page
Hi everyone and thank you very much for joining me. So we are going to talk about how to add curbside pickup and delivery to your Google my business listing.Read more
Like Twitter, Instagram doesn’t have a star rating system. But that doesn’t mean you can’t look like a star. Customers judge your social presence even if they don’t interact with your business at all. Customers research the businesses they want to buy from.
For a small business to succeed on any social media platform it needs to do four basic things. First, look great, or ‘Be a Star’. Second, Advertise. Next, Serve your customers with your messaging. Finally, engage your customers. Let’s review what each of these phases looks like on Twitter.Read more
What does the BASE (Be a Star, Advertise, Serve, Engage) strategy in action look like on a Facebook page?
Social media platforms exist so people can interact and engage with other people.
Customer service happens on social media, whether you realize it or not
Customer service happens online. Is it so shocking? Everything else happens online. When you think of social media I want you to think of customer service. Customer service is potentially the most important aspect of social media management.
This video shows you how to quickly and easily post COVID-19 updates to your Google My Business for your customers to stay informed.