Overview
What is a Chatbot?
A chatbot is a computer program designed to simulate conversation with human users, typically through text messages. It uses artificial intelligence (AI) to understand and respond to user queries and provide relevant information. Chatbots can be used for a variety of purposes, such as customer support, lead generation, and sales assistance. They can streamline communication processes and improve user experience by providing quick and accurate responses. Chatbots can also automate repetitive tasks and handle multiple conversations simultaneously. They are becoming increasingly popular in various industries, including e-commerce, healthcare, and marketing.

